I requested a change to my subscription. When will I hear what my new seats are?
The PNB Box Office begins processing change requests in late June. They will notify you of your subscription seats via email by July 15.
If I request a change to my subscription, will I lose my seats?
No! The PNB Box Office will only release your subscription seats if they are able to fulfill your desired seating/change requests. If subscribers renew before the deadline, they always have the option to keep their current seats.
How do I change my subscription series?
Subscribers interested in changing their subscription series will need to issue a change request. You can make a change request online, via your renewal form, or over the phone. Simply provide a brief description of your desired series, your ideal seats, and what you would like to do if your request is unavailable. Remember: if […]
How do I change my seats or add a seat to my subscription?
Subscribers interested in changing their subscription seats or adding a seat will need to issue a change request. You can make a change request online, via your renewal form, or over the phone. Simply provide a brief description of your ideal seats, your desired series, and what you would like to do if your request […]
When should I renew?
The earlier the better! Here’s why:
- If you’re upgrading/changing your subscription: The PNB Box Office processes change requests in the order that we receive them. Be the first in line for your desired seats by getting your request in early!
- If you’re renewing your subscription: Renewing early saves valuable PNB resources and supports us as […]
How do I renew my subscription?
Subscribers have several options for renewing their subscriptions.
- Renew online by visiting PNB.org/Renew.
- Renew via mail by filling out your PNB renewal form and mailing it to 301 Mercer St, Seattle, WA 98109.
- Renew over the phone by calling the PNB Box Office at 206-441-2424. If you have questions about your subscription, this is […]
I share a subscription with a friend. Can we both receive the digital streams?
If you purchase the Digital Season add-on and have a shared subscription, only the primary account holder’s household will receive digital streaming access. Co-subscribers not residing in the same household can add their own Digital Season at the same discounted rate by contacting the PNB Box Office at 206-441-2424 or tickets@pnb.org.
Is PNB offering a digital subscription?
Yes, PNB continues to offer a digital season subscription! Many works PNB performs onstage during the 2025-26 season will be shared exclusively with Digital Season subscribers after the curtain comes down on in-person performances, available to view for five days. Learn more here.
In-person subscribers can add the digital season for just $50.00 (excludes George […]
I lost my subscription tickets. What should I do?
Check your receipt to see if you requested your ticket to be mailed, or if you requested mobile tickets.
If you requested mobile tickets, they will be delivered to your PNB Wallet in August. Use your PNB log-in at wallet.pnb.org to access your tickets.
If you lost physical tickets, contact the PNB Box Office at 206-441-2424 […]
When will I receive my subscription tickets?
Mobile tickets will be available in August. Physical tickets will be mailed by September.