Subscribers do not have to exchange their parking vouchers if they have exchanged their performance tickets. However, the attendants in the garage must physically collect subscribers’ parking vouchers. If you have misplaced your voucher, we can mail a replacement if given at least one week’s notice. Additionally, vouchers can be placed in will-call for pick up before parking.

If you are a single ticket holder who is looking to exchange your parking pass, you can do so by first canceling your existing pass. Once your existing parking pass is canceled, a refund will be processed. In the meantime, you can then purchase a parking pass for your correct performance date. Parking passes can be canceled in one of two ways…

1) The customer can locate their ParkWhiz confirmation email and click the “cancel” link.

2) The customer can log in to their account on the ParkWhiz website or app, view passes, and click “cancel.”