In the event that PNB cancels a performance, you will be notified via email and given 21 days to inform us of which option you prefer.

  • Exchange your ticket into a future performance
  • Exchange from an in-person performance to digital performance access
  • Donate your ticket(s) to PNB for a tax-deductible donation
  • Apply the value of your ticket towards a credit on future ticket or subscription purchases (all credit expires on August 31st)

If PNB does not hear from you 21 days after a cancelled performance the value of your ticket will automatically be turned into a tax-deductible donation.