Health & Safety Policies | Plan Your Visit | Pacific Northwest Ballet2023-10-06T10:13:45-07:00

Health & Safety Policies

Our goal at Pacific Northwest Ballet is to create a space where people feel comfortable attending performances. We need audiences at the theater to bring you great dance! Masks are not required, but audience members are welcome to wear them. McCaw Hall’s HVAC system has been upgraded to MERV 13 filters. Reach out if we can make your experience more comfortable. Updates to our safety protocols will be posted on this page and communicated to ticket holders via email. Sign up for our email list for the latest PNB news and contact our Patron Services team at 206.441.2424 or with questions.

Updated October 2023


What happens if my performance is cancelled?2021-08-17T14:50:18-07:00

In the event that PNB cancels a performance, you will be notified via email and given 21 days to inform us of which option you prefer.

  • Exchange your ticket into a future performance
  • Exchange from an in-person performance to digital performance access
  • Donate your ticket(s) to PNB for a tax-deductible donation
  • Apply the value of your ticket towards a credit on future ticket or subscription purchases (all credit expires on August 31st)

If PNB does not hear from you 21 days after a cancelled performance the value of your ticket will automatically be turned into a tax-deductible donation.

How does McCaw Hall’s HVAC system function?2023-10-06T10:15:43-07:00

McCaw Hall’s HVAC (heating, ventilation and air-conditioning) system has state-of-the-art capabilities and customization options that help ensure our staff, performers, and guests are getting the best and safest air quality during events and performances.

During the pandemic, we upgraded and replaced all HVAC filters with top-of-the-line MERV 13 filters to ensure that as many impurities and particulate from the outside air — as well as virus particulate from any recirculated air — are removed. Fresh air into the auditorium is served from hundreds of vent caps in the floor and then is fed out through vents in the ceiling. This provides for the best incoming fresh-air and exhaust exchange possible.

McCaw Hall is doing everything it can to make all aspects regarding return to events and performances as safe and as pleasant as possible.

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