Health & Safety Policies | Plan Your Visit | Pacific Northwest Ballet2021-08-18T12:14:21-07:00

Health & Safety Policies

The safety of our artists, staff, and audiences continues to be our first priority as we return to live performances. Upon entering McCaw Hall, all PNB patrons will be required to provide:

  • Proof of vaccination OR a negative COVID-19 test
  • A valid ticket to the performance
  • Photo ID

Masks will be required inside McCaw Hall lobby spaces and in the auditorium for the foreseeable future. Additional safety measures include upgrading all of McCaw Hall’s HVAC filters to top-of-the-line MERV 13 filters and running 100% fresh air circulation for all events. All events will at a minimum follow State and CDC guidelines for large indoor events. In-person capacity may be limited and social distancing may be required. Updates to our safety protocols will be posted on this page and communicated to ticket holders via email.

PNB has expanded the ticket exchange policy to provide you more options as we navigate returning to in-person performances. Our mantra for the 2021/22 season is to stay flexible – the pandemic has certainly taught us how to do that! Sign up for our email list for the latest PNB news and contact our Patron Services team at 206.441.2424 or tickets@pnb.org with questions.

COVID-19

What proof of entry materials will be accepted at the door?2021-09-13T14:48:21-07:00

Prior to entering McCaw Hall, all PNB patrons will be required to provide one of the following items:

  • An original, photocopy, or photo of your CDC COVID-19 Vaccination Record Card. Photos may be presented on a mobile device.
  • WA State Certificate of COVID-19 Vaccination, digital or print format from MyIRmobile.com.
  • WA State Immunization Information System printout.
  • Lifetime immunization record booklet.
  • Verified electronic medical record printout from a medical provider.
  • A negative COVID-19 PCR test taken within 48 hours of entry.
  • A negative COVID-19 antigen test taken within 24 hours of entry.

In addition, you will need to have a valid ticket to the performance, a photo ID, and a CDC-compliant face mask. These materials will be checked at the exterior doors to McCaw Hall; doors open 2 hours prior to your performance time. Masks will be required in line to enter, inside McCaw Hall lobby spaces, and in the auditorium for the foreseeable future.

Will vaccinations against COVID-19 be mandatory to attend?2021-09-01T17:47:47-07:00

Yes, PNB patrons must be able to show proof that they are fully vaccinated at the time of their entry into the theatre and will also need a valid ticket to the performance, and photo ID upon entering McCaw Hall. (“Fully vaccinated” is defined as at least 14 days passed since receiving either the second dose of FDA- or WHO-authorized double-dose vaccines or the sole dose of authorized single-dose vaccines.) Patrons unable to be vaccinated because of age, those with a medical condition, and/or closely held religious belief must provide results of a negative COVID-19 PCR test taken within 48 hours, or a negative COVID-19 antigen test taken within 24 hours of their ticketed performance. PNB’s mask and vaccination mandates will be in place for its return to performances in McCaw Hall during its upcoming Rep I (September 24 – 26) and Rep II (November 5 – 7). Safety precautions for George Balanchine’s The Nutcracker and performances in 2021 will be announced soon and will continue to evolve over time in direct response to the pandemic.

What safety protocols will be in place at McCaw Hall?2021-08-23T11:07:24-07:00

Proof of vaccination (or a negative Covid-19 test) and masks will be required to enter McCaw Hall for the foreseeable future. Additional safety measures include upgrading all of McCaw Hall’s HVAC filters to top-of-the-line MERV 13 filters and running 100% fresh air circulation for all events. All events will at a minimum follow State and CDC guidelines for large indoor events. In-person capacity may be limited and social distancing may be required.

Up-to-date safety procedures will be sent regularly via email and available at any time on PNB.org. Please sign up for our email list so you can be sure to have the latest information. By purchasing an in-person ticket or subscription to our 2021/22 Season you agree to abide by all safety requirements.

What will socially-distanced shows look like?2021-08-18T12:26:27-07:00

Vaccination (or a negative test) and masks will be required for attending PNB performances, and patrons will be seated with empty seats between parties. We will continue to follow any public health and safety mandates for capacity in the facility.

Can I sit in my same seats this season?2021-08-18T12:40:23-07:00

We hope to return subscribers to their seats by February 2022. Because Reps I and II are the first performances back in McCaw Hall and have shorter performance runs, your seats will be socially distanced and the best available in your seating section (or a comparable section). Seating will follow public health and safety mandates and be at the discretion of the Box Office.

Will the capacity at McCaw Hall affect my ability to attend a performance?2021-08-18T12:41:18-07:00

McCaw Hall capacity will follow public health and safety mandates and may affect where you sit or the day you attend. Subscribers have priority access to the seating available. Single tickets (non-subscription ticket purchases) will be based on availability, and will go on sale at a later date.

What will food and beverage service look like?2021-08-17T14:49:24-07:00

Prelude, McCaw Hall’s full service restaurant, will not be open in the fall. Spectra, our concessionaire, is planning for grab-and-go pre-packaged food and beverage options.

What happens if my performance is cancelled?2021-08-17T14:50:18-07:00

In the event that PNB cancels a performance, you will be notified via email and given 21 days to inform us of which option you prefer.

  • Exchange your ticket into a future performance
  • Exchange from an in-person performance to digital performance access
  • Donate your ticket(s) to PNB for a tax-deductible donation
  • Apply the value of your ticket towards a credit on future ticket or subscription purchases (all credit expires on August 31st)

If PNB does not hear from you 21 days after a cancelled performance the value of your ticket will automatically be turned into a tax-deductible donation.

How does McCaw Hall’s HVAC system function?2021-08-17T14:50:43-07:00

McCaw Hall’s HVAC (heating, ventilation and air-conditioning) system has state-of-the-art capabilities and customization options that help ensure our staff, performers, and guests are getting the best and safest air quality during events and performances.

For the foreseeable future, we will be running 100% fresh air for all events. During the pandemic, we upgraded and replaced all HVAC filters with top-of-the-line MERV 13 filters to ensure that as many impurities and particulate from the outside air — as well as virus particulate from any necessary recirculated air — are removed. (Re-circulated air will only be considered to maintain a comfortable inside temperature when outside ambient temperatures are extreme.) Fresh air into the auditorium is served from hundreds of vent caps in the floor and then is fed out through vents in the ceiling. This provides for the best incoming fresh-air and exhaust exchange possible.

McCaw Hall is doing everything it can to make all aspects regarding return to events and performances as safe and as pleasant as possible.

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