What if I Don’t Know My Login Information?

In order to login to your PNB ticket wallet, you will need to know your PNB.org login. If you don’t know your password, you can click the Forgot Password link at wallet.pnb.org. That link will take you to a page where you can enter the email address associated with your PNB account. An […]

2023-10-20T15:01:52-07:00October 20th, 2023|Categories: |Comments Off on What if I Don’t Know My Login Information?

Can I Share My Tickets With My Group?

If you purchased tickets for a friend or a large group, you can share those tickets with them.

  • Login to your PNB Wallet at wallet.PNB.org, tap your event, and view your tickets.
  • Scroll down on the page and tap the “Share Tickets” button.
  • Enter your friends’ names and select the tickets you’d like to share […]
2023-10-20T15:03:52-07:00October 19th, 2023|Categories: |Comments Off on Can I Share My Tickets With My Group?

Why Do You Delay Displaying My QR Codes Until Right Before the Performance?

Your ticket QR Code is delivered three hours before your performance as a deterrent to fraudulent ticket resale. Since the QR Code updates periodically, a screenshot or printout of the ticket cannot be accepted. Requiring a live, updating QR Code to be scanned upon entry ensures that only one person at a time will have […]

2023-10-20T09:50:19-07:00October 19th, 2023|Categories: |Comments Off on Why Do You Delay Displaying My QR Codes Until Right Before the Performance?

What if I Have Trouble Accessing My Tickets at the Performance?

Not to worry! Whether your mobile device loses battery, you don’t have a good signal, or whatever else might go wrong, the PNB Staff at McCaw Hall will be happy to assist you. Simply visit our Concierge table or our Customer Service window, and we will get a physical copy of your tickets printed out. […]

2023-10-19T10:13:58-07:00October 19th, 2023|Categories: |Comments Off on What if I Have Trouble Accessing My Tickets at the Performance?

Can I Access My Parking Voucher at wallet.pnb.org?

No. Subscribers should always use the parking vouchers mailed to them with their season ticket package. Even a subscriber who has exchanged their tickets to another date can still use the original voucher sent in the mail. For single ticket buyers, parking can be purchased at www.pnb.org/parking and will be emailed separately from your […]

2023-10-20T09:51:46-07:00October 19th, 2023|Categories: |Comments Off on Can I Access My Parking Voucher at wallet.pnb.org?

I Don’t Have a Smartphone or Tablet. How Do I Access Mobile Tickets?

If your tickets are set for Mobile Ticket Delivery, you will need access to a smartphone or tablet to view your tickets via your PNB Wallet and scan them at McCaw Hall. To access your tickets, contact the Box Office at 206-441-2424 or tickets@pnb.org. We will be happy to mail your tickets or hold them […]

2023-10-19T09:59:36-07:00October 19th, 2023|Categories: |Comments Off on I Don’t Have a Smartphone or Tablet. How Do I Access Mobile Tickets?

How Are My Mobile Tickets Delivered?

Shortly after you complete your ticket purchase, you will receive an email receipt as proof of your PNB purchase. Then, rather than receiving an additional email with a PDF attachment of your tickets, they will be delivered digitally to wallet.PNB.org. You can view your tickets there by logging in using your PNB.org login credential. […]

2023-10-20T14:57:05-07:00October 19th, 2023|Categories: |Comments Off on How Are My Mobile Tickets Delivered?
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